Founded in 2004, Connect Centre is a multi-channel outsourced contact centre that provides customer relationship management solutions, and was one of the first contact centres in the region to build a business based on the Social Enterprise Business Model. Connect Centre solutions and services are delivered across all common communication channels – Voice calls over the phone, Email, Livechat, and all widely adopted Messaging Apps.
MESSAGING APP CHANNEL
LIVE CHAT CHANNEL
Companies, across industries such as from Industrial equipment, Engineering, Medical & Healthcare, Telecommunication, Facilities Management, Food & Beverage, Financial Services, Information Technology and Fast Moving Consumer Goods, have benefited from outsourcing their contact centre services to Connect Centre.
FAULT REPORTING /
OUT-SOURCING YOUR CONTACT CENTRE
100% LOCAL AGENTS
& FLEXIBLE CAPACITY
EXPERTISE & PRACTICE