
Founded in 2004, Connect Centre is a multi-channel outsourced contact centre that provides customer relationship management solutions, and was one of the first contact centres in the region to build a business based on the Social Enterprise Business Model. Connect Centre solutions and services are delivered across all common communication channels – Voice calls over the phone, Email, Livechat, and all widely adopted Messaging Apps.

VOICE CHANNEL

EMAIL CHANNEL

MESSAGING APP CHANNEL

LIVE CHAT CHANNEL
Companies, across industries such as from Industrial equipment, Engineering, Medical & Healthcare, Telecommunication, Facilities Management, Food & Beverage, Financial Services, Information Technology and Fast Moving Consumer Goods, have benefited from outsourcing their contact centre services to Connect Centre.

CUSTOMER SERVICE

FAULT REPORTING /
TECHNICAL SUPPORT

TELE-SALES /
TELE-MARKETING

EMERGENCY
RESPONSE

ADMINISTRATIVE
BACK-OFFICE
OUT-SOURCING YOUR CONTACT CENTRE

100% LOCAL AGENTS

RIGHT-SIZED /
& FLEXIBLE CAPACITY

X-INDUSTRY
EXPERTISE & PRACTICE

TRAINED AND
QUALIFIED RESOURCES