ADMINISTRATION

BACK-OFFICE

Connect Centre provides facilities and qualified resources to perform Back-office processes. These processes are typically administrative in nature, and typically highly repetitive and resource intensive in nature. We ensure that all your back office processes or documents will be acted and action upon based on your company’s requirements, including meeting deadlines that your company is committed to.

By outsourcing your back-office processes and workload to us, you can leverage on our existing manpower and expertise to reduce your employee overheads, as we are able to create scale efficiencies across our Administrative Back-office services:

DOCUMENT RECEIVE

Via post/courier/walk-in

DOCUMENT MANAGEMENT

Verification
Scanning
Acknowledgement
Correction
Notification

DOCUMENT PROCESSING

Updating
Escalation
Banking