1777 SERVICES

SCOPE OF SERVICE

The role of Connect Centre Pte Ltd as the 1777 Call Centre is to answer calls made to the ‘1777’ Non-Emergency Ambulance Hotline 24-hours daily including Public Holidays and to divert, monitor and manage the instant and advance bookings of Non-Emergency Ambulance Services to Private Ambulance Operators (PAOs) which are registered members of the ‘1777’ network and licensed under the Healthcare Services Act (HCSA) Regulations to provide Medical Transport Service (MTS) and/or Emergency Ambulance Service (EAS).
Medical Transport Service (MTS) means a ground conveyance that is used or intended to be used for the transport of patient(s) who is being provided with non-emergency clinical or monitoring en-route.
Emergency Ambulance Service (EAS) means a service to transport, by land, any individual suffering, or believed to be suffering, from an injury or condition or acute or sudden onset and of an emergency nature.

Typically, Non-Emergency Ambulance Services are for patients with a non-emergency medical condition which refers to a health issue that is not immediately life-threatening or does not require urgent medical attention. These conditions typically do not require immediate intervention in an emergency room but may still necessitate medical evaluation and treatment.
Non-Emergency Ambulance Service also plays a crucial role in addressing the needs of patients who do not require immediate medical attention but face various barriers to reaching their medical appointments. This service is particularly beneficial for individuals who encounter challenges such as not possessing a valid driver’s license, lacking a
functional vehicle in their household, being unable to travel or wait for services alone, or having physical, cognitive, mental, or developmental limitations. By providing transportation solutions for these individuals, the Non-Emergency Ambulance Service helps ensure they can access necessary healthcare without further compromising their well-being or exacerbating their existing health conditions.

List of Hospital	Contact Numbers
ALEXANDRA HOSPITAL	6908 2222
CHANGI GENERAL HOSPITAL	6788 8833
INSTUTUTE OF METAL HEALTH	6389 2000
KHOO TECK PUAT HOSPITAL	6555 8000
KK WOMEN’S AND CHILDEN’S HOSPITAL	6225 5554
NATIONAL UNIVERSITY HOSPITAL	6772 5000
NG TENG FONG GENERAL HOSPITAL	6908 2222
JURONG COMMUNITY HOSPITAL	67162000
RAFFLES HOSPITAL	6311 2222
SENGKANG GENERAL HOSPITAL	6930 5000
SINGAPORE GENERAL HOSPITAL	6222 3322
TAN TOCK SENG HOSPITAL PTE LTD	6256 6011
YISHUN COMMUNITY HOSPITAL	6807 8800

(Wait time may vary dependent on road/traffic conditions and weather)

30 mins to 45mins from confirmation of the Private Ambulance Operator services by the Patient or Family Member

(Subject to final confirmation of services between the Patient/Family Member and the PAO)

1777 NEAS PAO Price Range MTS/EAS Common Fees from MOH Website
Price May Vary from situation to Situation	SGD$	SGD$
Conveyance Fees	MTS Price Range	EAS Price Range
1-Way OH to A&E	100 – 180	90 – 300
1-Way After OH to A&E	150 – 250	120 – 500
1-Way transfer misc OH	50 – 180	60 – 300
1-Way transfer misc After OH	80 – 210	90 – 500
2-Way OH	85 – 250	80 – 450
2-Way After OH	120 – 320	100 – 700
Hospital Discharge	50 – 150	60 – 300
Maternity	70 – 450	70 – 600
Psychiatric	150 – 500	250 – 700
Nursing Procedures	30 – 300	30 – 600
Transfer SG to JB(within 1 hour of checkpoint clearance)	200 – 1200	250 – 1200
Port Transfers (Tarmac)	115 – 1200	200 – 1500
Port Transfers (Non-Tarmac)	85 – 400	180 – 500

AirWay and Ventilation Equipment		Price Range
Portable or fixed suction apparatus with regulator and nasal cannula tubing	10 – 200	10 – 200
Oxygen Administration Equipment	10 – 200	10 – 200
Ventilator Service	NA	500 – 2500

Trauma Supplies/ Equipment		Price Range
Dressing/ Bandages	10 – 150	15 – 100

Resuscitation		Price Range
Cardiopulmonary Resuscitation (CPR)	30 – 400	80 – 400

Note:

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